محصولات
2024 CFA Program Curriculum Level II Box Set - Original PDF
2024 CFA Program Curriculum Level II Box Set - Original PDF
نویسندگان: CFA Institute خلاصه: 2024 CFA Program Curriculum Level II Box Set 1st Edition, by CFA Institute (Author)
Wiley-Schnellkurs Organische Chemie II Reaktionen (German Edition) - Epub + Convertedd Pdf
Wiley-Schnellkurs Organische Chemie II Reaktionen (German Edition) - Epub + Convertedd Pdf
نویسندگان: David R. Klein خلاصه: Wiley-Schnellkurs Organische Chemie II Reaktionen (German Edition) German Edition by David R. Klein
Risk Assessment of Power Systems: Models, Methods, and Applications (IEEE Press Series on Power and Energy Systems Book 41) (2nd Edition) - PDF
Risk Assessment of Power Systems: Models, Methods, and Applications (IEEE Press Series on Power and Energy Systems Book 41) (2nd Edition) - PDF
نویسندگان: Wenyuan Li خلاصه: Risk Assessment of Power Systems: Models, Methods, and Applications (IEEE Press Series on Power and Energy Systems Book 41) 2nd Edition by Wenyuan Li (Author)
Condition Monitoring with Vibration Signals: Compressive Sampling and Learning Algorithms for Rotating Machines - Orginal Pdf
Condition Monitoring with Vibration Signals: Compressive Sampling and Learning Algorithms for Rotating Machines - Orginal Pdf
نویسندگان: Hosameldin Ahmed خلاصه: Condition Monitoring with Vibration Signals: Compressive Sampling and Learning Algorithms for Rotating Machines Hosameldin Ahmed; Asoke K. Nandi
Emergency Medical Services: Clinical Practice and Systems Oversight 2 Volume Set (3rd Edition) - Orginal Pdf
Emergency Medical Services: Clinical Practice and Systems Oversight 2 Volume Set (3rd Edition) - Orginal Pdf
نویسندگان: David Cone خلاصه: Emergency Medical Services, 2 Volumes: Clinical Practice and Systems Oversight 3rd Edition by David Cone (Editor), Jane H. Brice (Editor), Theodore R. Delbridge (Editor), J. Brent Myers
Value-Based Management in Government - Orginal Pdf
Value-Based Management in Government - Orginal Pdf
نویسندگان: Douglas W. Webster خلاصه: Value-Based Management in Government 1st Edition by Douglas W. Webster (Author), Gary Cokins
Handbook of Autism and Pervasive Developmental Disorders, Volume 2: Assessment, Interventions, and Policy (4th Edition) - Orginal Pdf
Handbook of Autism and Pervasive Developmental Disorders, Volume 2: Assessment, Interventions, and Policy (4th Edition) - Orginal Pdf
نویسندگان: Fred R. Volkmar خلاصه: Handbook of Autism and Pervasive Developmental Disorders, Volume 2: Assessment, Interventions, and Policy Volume 2 Edition by Fred R. Volkmar (Author), Sally J. Rogers (Author), Rhea Paul (Author), Kevin A. Pelphrey
All You Have to Do is Listen: Music from the Inside Out - Original PDF
All You Have to Do is Listen: Music from the Inside Out - Original PDF
نویسندگان: Rob Kapilow خلاصه: Rob Kapilow has been helping audiences hear more in great music for almost twenty years with his What Makes It Great? series on NPR, at Lincoln Center, and in concert halls throughout the US and Canada. In this book, he gives you a set of tools you can use when listening to any piece of music in order to hear its “plot”—its story told in notes. The musical examples are available free for download to help you hear the ideas presented. Whether you are an experienced concertgoer or a newcomer to classical music, the listening principles Kapilow shares will help you "get" music in an exciting, fresh new way."Kapilow gets audiences in tune with classical music at a deeper and more immediate level than many of them thought possible."—Los Angeles Times"Rob Kapilow is awfully good at what he does. We need him."—The Boston Globe"A wonderful guy who brings music alive!"—Katie Couric"Rob Kapilow leaps into the void dividing music analysis from appreciation and fills it with exhilarating details and sensations."—The New York Times"You could practically see the light bulbs going on above people's heads. . . . The audience could decipher the music in a new, deeper way. It was the total opposite of passive listening."—The Philadelphia Inquirer
It's the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-Focused - PDF
It's the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-Focused - PDF
نویسندگان: Michael A Aun, Michale Aun, Jeffrey Gitomer خلاصه: Ruthlessly focus on what's convenient for customers, not what's convenient for youNinety percent of dissatisfied clients will take their business elsewhere and never tell you why. However, ninety-five percent will become loyal customers again if their needs and problems are addressed and remedied.Speaker and salesperson Michael Aun shares these secrets and many more in It's the Customer, Stupid!, a guide to growing any business by gaining new customers, and, more importantly, by keeping the ones you have happy and coming back for more. This fun-to-read book explains common myths about sales and customer satisfaction, starting with the fact that most businesses think they're customer-centric, but they just aren't.Get proven steps to REALLY put your customer at the center of what you doDistinguish your business from the competition by understanding the principle that good sales ARE good serviceAuthor received the Toastmasters "World Championship of Public Speaking" award and is also a full-time businessman practicing what he preaches dailyIt's the Customer, Stupid! reveals key actions that will shake up your business approach. Your customers will love you for them, and you'll love the effect on sales!
You Can't Lead With Your Feet On the Desk: Building Relationships, Breaking Down Barriers, and Delivering Profits - PDF
You Can't Lead With Your Feet On the Desk: Building Relationships, Breaking Down Barriers, and Delivering Profits - PDF
نویسندگان: Ed Fuller خلاصه: You can't lead with your feet on the desk . . . or your brain on hold. Ed Fuller brings experience, intelligence, and heart to this inspiring guide to building relationships and the good things that follow when you do. The message is delivered in an engaging style that keeps you entertained and leaves you with lasting wisdom.—MICHAEL V. DRAKE, MD, Chancellor, University of California, Irvine"The world of tourism, hospitality, and hotels has become a very global, complex, and diverse industry. No one knows this better than Ed Fuller. In this thoughtfully written text, Ed is speaking to business students, managers, and executives of all industries through his rich experience in the global hotel industry. We have found many great examples within these pages of how we can conduct business better, and I would suggest that they are not only relevant in the United States but throughout the world."—ANDREW H. FEINSTEIN, James A. Collins Distinguished Chair and Dean, The Collins College of Hospitality Management, Cal Poly Pomona"The World Travel & Tourism Council services six continents. Ed's book will empower you to apply many of the principles that we employ globally, whether it's in Denver, Dubai, or D?sseldorf. These principles will give you a competitive edge in your markets immediately."—JEAN-CLAUDE BAUMGARTEN, President, World Travel & Tourism Council"Ed Fuller's generous layers of personal experiences and his crisp narrative make his stern message easy to understand. Take my advice, read his book before you take another plane on a foreign business trip. It will change the way you behave."—GEOFFREY KENT, founder and Executive Chairman, Abercrombie & Kent"Let me tell you what Ed's book isn't: it's not a primer on how to shake hands or fold your napkin in another country. It's an incredibly rich insight into leadership through well-earned personal relationships and experiences that American business executives need to embrace to succeed in the global economy."—ROGER DOW, President and CEO, U.S. Travel Association"Ed's book gives the student, manager, and executive practical experience in dealing with unique situations, new relationships, and creative problem-solving approaches that are broadly applicable in the business world, no matter where you live or whom you deal with. The insights will prove valuable to your personal growth."—ANDY POLICANO, Dean, The Paul Merage School of Business, University of California, Irvine

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