Becoming a Conflict Competent Leader: How You and Your Organization Can Manage Conflict Effectively - PDF
نویسندگان: Craig E. Runde, Tim A. Flanagan
خلاصه: Becoming a Conflict Competent Leader combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward.