محصولات
Pains in the Office: 50 People You Absolutely, Definitely Must Avoid at Work! - PDF
Pains in the Office: 50 People You Absolutely, Definitely Must Avoid at Work! - PDF
نویسندگان: Andrew Holmes, Daniel Wilson خلاصه: You’ve cringed at their brown-nosing, struggled to stay conscious through meetings with them, spent more time with them than your family but probably only share one thing in common: the dream of never seeing each other again. Welcome to the world of Pains in the Office . Unless you’re the sort of person who finds it hard to get through a bank holiday weekend without thinking it’d be nice to catch up with Geoff from Sales, work is something to be avoided at all costs. This book gives you the opportunity to lighten your journey by indulging in a craze that’s sweeping the nation – pain spotting. From The Nitpicker to The Ball Breaker , and from The Bowel Mover to The Love Birds , you’ll be able to have hours of fun with the people sat around you, without them even knowing. What’s more, you’ll look incredibly busy without actually lifting a finger. START PAIN SPOTTING TODAY AND PUT THE FUN BACK INTO WORK!
The Complete Personalized Promise Bible on Health and Healing: Every Promise in the Bible, from Genesis to Revelation, Personalized and Written As a Prayer Just for You - PDF
The Complete Personalized Promise Bible on Health and Healing: Every Promise in the Bible, from Genesis to Revelation, Personalized and Written As a Prayer Just for You - PDF
نویسندگان: James R. Riddle خلاصه: Whether you need healing today or are just building your faith for divine health, this one handy resource gives you every single promise in God's Word for health and healing in a quick and convenient format. The Complete Personalized Promise Bible on Health and Healing is a powerful tool to help you release your faith right now - and receive the healing blessings God has for you. Not only are these Scripture promises listed for you, but each one is accompanied by a personalized prayer and a declaration of faith for you to speak directly to the heart of God. You'll discover that Jesus died to bring wholeness in every area of your life. Broken relationship and fellowship with God has now been restored. Sickness is now healed. Everything that you need to live in health, prosperity, joy, and absolute fulfillment is available in Christ Jesus. Begin to recognize God's love for you in its fullest measure and discover that no sin, sickness, or disease will ever hold you in bondage again.
Being There Even When You Are Not, - PDF
Being There Even When You Are Not, - PDF
نویسندگان: Robert Hooijberg, Robert Hooijberg, James G. (Jerry) Hunt, John Antonakis, Kimberly Boal, Nancy Lane خلاصه: Whereas most of the leadership literature has focused on direct, interpersonal leadership, few researchers have examined indirect leadership or the leadership of organizations. Of course, direct, personal leadership plays an important role at all levels of the organization. However, we focus here on how leaders use strategy, structures, and systems to create the conditions that stimulate others to meaningfully contribute to the overarching goals of the organization. We therefore explore the role of the strategic leader as an architect.In this role as strategic architect, we examine how top-level leaders create organizations wherein leadership is developed, knowledge is created and disseminated, meaning is shaped and shared, and where the vision cascades to all corners of the organization. We also explore the darker side of leader discretion to show the deleterious consequences of leader power. Finally, we examine the complex nature of organizations and the roles of leaders in adapting the organization to the environment in which it operates. The six major sections in this book coincide with these aspects of the leaders architectural focus. The first chapter in each section provides a short theoretical introduction. Following the theory chapters are application chapters, highlighting the practical implications of the theory with real-life examples.The sixth section explores the relationship between complexity theory and strategic leadership. It examines indirect leadership - the leadership OF organizations. It explores how leaders exercise leadership indirectly through structures, processes and systems that stimulate others to contribute to organizational goals. It contains six major sections: leadership development, knowledge management, influencing and shaping meaning, leader discretion, vision cascading, and complexity theory and the networked organization.
May I Help You?: Great Customer Service for Small Business - PDF
May I Help You?: Great Customer Service for Small Business - PDF
نویسندگان: Jillian Mercer خلاصه: Nine rules for providing reliably stellar services to clients, both new and old, are detailed in this guide written for small business owners. Rules include providing high standards of service, providing customers with information, being open and honest, offering choices, consulting with customers, being courteous and helpful, making things right for customers, and providing value for money. Anecdotal advice tackles difficult customer service issues. Designed to help small businesses unravel the mysteries of the service transaction, this book ensures that customers are happy with service and not just the skills and products being sold.
Because You Are My Son: What I Hope You Never Forget - PDF
Because You Are My Son: What I Hope You Never Forget - PDF
نویسندگان: Gregory Lang خلاصه: You'll Always Make Me Proud Because You Are My Son is a heartfelt letter of love from one proud parent. New York Times bestselling author Gregory E. Lang puts into words and photographs the unique ways mothers and fathers bond with their little boys and mold them into great men. As parents, nothing makes us more proud than watching our sons grow into strong, handsome, smart men. We revel in every first step, first smile, first sign of independence, and first grown-up decision, and we know we are learning, experiencing, and succeeding right along with him. Let this wise and warm book give voice to all the personal connections you have with your son and let him know how honored you feel to have him in your life. Because you are my son.
Healing a Friend's Grieving Heart: 100 Practical Ideas for Helping Someone You Love Through Loss - PDF
Healing a Friend's Grieving Heart: 100 Practical Ideas for Helping Someone You Love Through Loss - PDF
نویسندگان: Alan D. Wolfelt PhD خلاصه: A compassionate resource for friends, parents, relatives, teachers, volunteers, and caregivers, this series offers suggestions to help the grieving cope with the loss of a loved one. Often people do not know what to say—or what not to say—to someone they know who is mourning; this series teaches that the most important thing a person can do is listen, have compassion, be there for support, and do something helpful. This volume provides the fundamental principles of being a true companion, from committing to contact the friend regularly to being mindful of the anniversary of the death. Included in each book are tested, sensitive ideas for “carpe diem” actions that people can take right this minute—while still remaining supportive and honoring the mourner’s loss.
Book Yourself Solid: The Fastest, Easiest, and Most Reliable System for Getting More Clients Than You Can Handle Even if You Hate Marketing and Selling - Original PDF
Book Yourself Solid: The Fastest, Easiest, and Most Reliable System for Getting More Clients Than You Can Handle Even if You Hate Marketing and Selling - Original PDF
نویسندگان: Michael Port خلاصه: Book Yourself Solid- now in paperback-is a complete instructional guide for startingn and growing a successful service business. It gives you simple, yet effective techniques for creating relentless demand and endless leads. It includes more than 200 proven marketing strategies for attracting new clients, earning more referrals, and building profitable, long-lasting professional relationships. If you want to take your service business to the next level, start here and Book Yourself Solid .
How to Read a Balance Sheet: The Bottom Line on What You Need to Know about Cash Flow, Assets, Debt, Equity, Profit...and How It all Comes Together - PDF
How to Read a Balance Sheet: The Bottom Line on What You Need to Know about Cash Flow, Assets, Debt, Equity, Profit...and How It all Comes Together - PDF
نویسندگان: Rick Makoujy خلاصه: Put the most valuable business tool to work for you! The balance sheet is the key to everything--from efficient business operation to accurate assessment of a company’s worth. It’s a critical business resource--but do you know how to read it? How to Read a Balance Sheet breaks down the subject into easy-to-understand components. If you're a business owner or manager, this book helps you . . . Manage working capital Generate higher returns on assets Maximize your inventory dollars Evaluate investment opportunities If you're an investor, this book helps you . . . Determine the market value of a company's assets and operations Predict future earnings and trends Assess the impact of capital expenditures Identify potential ''red flags'' before the crowd How to Read a Balance Sheet gives you the bottom line of what you need to know about: Cash Flow * Assets * Debt * Equity * Profit and how it all comes together.
Loyalty Myths: Hyped Strategies That Will Put You Out of Business -- and Proven Tactics That Really Work - Original PDF
Loyalty Myths: Hyped Strategies That Will Put You Out of Business -- and Proven Tactics That Really Work - Original PDF
نویسندگان: Timothy L. Keiningham, Terry G. Vavra, Lerzan Aksoy, Henri Wallard خلاصه: In Loyalty Myths , the authors have assembled 53 of the most common beliefs about customer loyalty – all of them wrong or misconceived! Each of the beliefs in this book is debunked with real-world examples. While other books speak in platitudes; this book is the only one to validate each proposition with real data. Granted unprecedented access to customer records from a variety of multi-national corporations. Through these records, Ipsos Loyalty was able to precisely track the impact of this customer-centric construct on actual purchasing behavior. The authors’ findings and conclusions will stun business leaders around the world. The lessons learned from these provide a true guide for the proper use of customer loyalty.
Life Preservers: Good Advice When You Need It Most - Original PDF
Life Preservers: Good Advice When You Need It Most - Original PDF
نویسندگان: Harriet Lerner خلاصه: With wit, wisdom and uncommon sense, Dr. Harriet Lerner gives readers the tools to solve problems and create joy, meaning and integrity in their relationships. Women will find Life Preservers (more than 40,000 copies sold in hardcover) to be an invaluable motivational guide that covers the landscape of work and creativity, anger and intimacy, friendship and marriage, children and parents, loss and betrayal, sexuality and health and much more.

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