Bringing out the best in everyone you coach: use the enneagram system for exceptional results - Original PDF
خلاصه: Organizational coaching is a premier personal and professional development method in which the coach guides another individual toward the achieve- ment of specific goals. In fact, coaching has become the fastest-growing human resource profession over the past two decades. A variety of people function as coaches—for example, managers, mentors, and “professional” coaches, such as certified coaches, human resource personnel, trainers, psy- chologists, and organizational consultants. With the proliferation of coaches worldwide, it is especially important that individuals who coach others un- derstand what coaching is, how it works, and how to ensure that it actually produces results. The following story briefly illustrates both the potential challenges and dramatic benefits of coaching. Louise had asked for executive coaching. However, each time she met with her coach, Maurice, she would either arrive late or leave early, and she frequently canceled her appointments altogether. Frustrated, Maurice devel- oped a six-page document that compared Louise’s coaching goals with infor- mation he had learned thus far about Louise’s behavior. The data came from several sources: Louise herself; interviews with Louise’s manager, peers, and subordinates; and Maurice’s own observations. While Maurice had devel- oped this document as a coaching tool for his own use, Louise desperately wanted to see it. After convincing Maurice to give her the document, Louise proceeded to defend her behavior and to argue over even the smallest details. Just one month later, however, Louise’s manager and coworkers were stop- ping Maurice in the hallway to remark about the dramatic changes in Louise’s behavior. All wanted to know not only how he had done it, but also how he had helped her change so dramatically in such a short period of time. As this story suggests, it can be difficult to determine what really causes changes in someone’s behavior or whether coaching actually achieves long- lasting results. At the same time, coaching has become the most effective method for increasing an individual’s personal, interpersonal, and organiza- tional effectiveness. Because coaching usually takes place as a one-to-one interaction between a coach and a client, it is a unique and highly individual- ized developmental experience.