Assistive Technologies and Environmental Interventions in Healthcare - Original PDF

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The changes we have all seen in technology and corre spondingly with assistive technology in the past 10 years are mind‐boggling. Futurist and inventor Ray Kurzweil (2000) stated early in the twenty‐first century that com puters are 100 million times more powerful than they were 50 years ago. The exponential growth of computer capacity that Kurzweil and others predicted in the late 1990s continues to advance and has the potential for improving all aspects of life (Diamandis and Kotler 2014). These exponential changes in technology make it hard to keep up with the latest innovations. For example, one of the chapter authors worked in an assistive technology laboratory in which serial port add‐ons to computers evolved into Universal Serial Bus (USB) ports rendering the former connections and their attachments obsolete within in less than five years. Currently, com puters no longer come with disk drives and all of the software one needs to load on the computer comes from the cloud. Vicente (2006) stated, “... more and more technology is being foisted upon us at a faster and faster pace” (p. 13). In addition, technology is clearly a necessary part of our lives. For many of us, it is difficult to remember a time when cell phones, laptops, or navigation devices were not available to those who could afford it. Furthermore, the convergence of multiple technologies into a single, small, handheld device such as a smart phone is common as part of our work and personal experiences

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2 The person, the environment, and technology: Introduction to the human-tech ladder The person, the environment, and technology: Introduction to the human‐tech ladder The changes we have all seen in technology and corre spondingly with assistive technology in the past 10 years are mind‐boggling. Futurist and inventor Ray Kurzweil (2000) stated early in the twenty‐first century that com puters are 100 million times more powerful than they were 50 years ago. The exponential growth of computer capacity that Kurzweil and others predicted in the late 1990s continues to advance and has the potential for improving all aspects of life (Diamandis and Kotler 2014). These exponential changes in technology make it hard to keep up with the latest innovations. For example, one of the chapter authors worked in an assistive technology laboratory in which serial port add‐ons to computers evolved into Universal Serial Bus (USB) ports rendering the former connections and their attachments obsolete within in less than five years. Currently, com puters no longer come with disk drives and all of the software one needs to load on the computer comes from the cloud. Vicente (2006) stated, “... more and more technology is being foisted upon us at a faster and faster pace” (p. 13). In addition, technology is clearly a necessary part of our lives. For many of us, it is difficult to remember a time when cell phones, laptops, or navigation devices were not available to those who could afford it. Furthermore, the convergence of multiple technologies into a single, small, handheld device such as a smart phone is common as part of our work and personal experiences. Medical technology has evolved to intervene when the body fails. For example, you may know someone who has a heart pacemaker to pick up the pace when the heart lags. Moreover, as older adults live longer in many countries, these family members or neighbors may likely experience a joint replacement or utilize assistive or medical devices to recover or make daily tasks easier on either a short‐term or a long‐term basis. Given the pervasiveness of technology in our lives, it is not surprising that the words “human” and “technology” are conceptualized in new ways to describe the link between our humanness and the non‐ humanness of technology. The “Human‐Tech Ladder” is a unique concept developed by Vicente (2006) to merge the humanistic view of social sciences with the mecha nistic and reductionist views of basic sciences and technological sciences. It is a systems approach that con siders how to holistically match humans and technology. Rather than coming up with a new conceptual model, this book will use Vicente’s Human‐Tech Ladder to provide a systematic way of structuring the text to con sider all of the factors, which interact to make a match between humans and technology. The Human‐Tech Ladder is a five‐level visual model which can be used Active learning prompts Before you read this chapter: 1. Describe the role that technology plays in your life in terms of how you interact with the environment on a daily basis to meet needed and desired tasks and goals. 2. Complete a brief literature search using the keywords, client‐centered, health, disability and assistive technology, medical models of disability, and social models of disability. 3. Using the website, www.resna.org, define assistive technology and locate the eligibility requirements for Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) certification as an Assistive Technology Professional. 4. Define assistive technology using two or more sources. 5. Compare and contrast three definitions of assistive technology. 6. Classify assistive technology in three different ways. Key terms Assistive technology Assistive technology continuum Client‐centered Contextual factors Disability Disability models Environmental factors Environmental intervention (EI) Human‐Tech Ladder Technology Technology and environmental intervention (TEI) Assistive technologies and environmental interventions in healthcare 3 to conceptualize human factors, such as personal and environmental factors that interact with technology. According to Vicente (2006), a bad fit or match occurs if human factors are not at the center of the technology design process. Knowing how the human mind and body react to multiple stimuli and situations with tech nology, and understanding the complexity of human interaction with both the physical and the social envi ronment, can lead to better use of technology (Vicente 2006). This multifactorial approach mirrors development in the field of matching those who have disabilities with technology interventions. Moreover, a multifactorial approach is considered to be critical to making a suc cessful human technology match (National Academies of Sciences, Engineering, and Medicine 2017). This interactive approach in using technology as an interven tion for people with disabilities has not occurred in a vacuum, and changes in ways of thinking about people with disabilities are important to review as an introduc tion to this text. Models of disability With the primary chapter author having practiced in the area of assistive technology for over 20 years, there have been many changes in the field, which influence the things one needs to consider when using assistive tech nology as an intervention. One critical change is the way that disability is viewed. Disability is “the dynamic inter action between an individual (with a health condition) and that individual’s contextual factors (personal and environmental factors)” (World Health Organization [WHO] 2001, p. 190). This change in thinking about disability parallels the shift in thinking about disability from viewing it as strictly a medical problem to viewing it more as an interactive social problem (Charlton 2000). Disability models are conceptual frameworks that delin eate how disability has been regarded by society over the centuries. For example, within the medical model, disability is viewed as being a personal problem – one that lies within an individual and must be fixed by a practitioner’s intervention. This model is aligned with a mechanistic or reductionist view of human life (Vicente 2006). In this view, the practitioner is the expert and the client or person with a disability has little to add to the relationship. In the 1950s, Carl Rogers used the term client‐centered to describe the active and directive role of the client in collaboration with the therapist to problem‐solve issues uniquely related to each client’s care (Rogers 1951). Building on the work of Rogers and others, terms such as client‐centered care, client‐centered counseling, and person‐centered practice are used to describe a focus on the client or patient as central to all decision‐making about care, emphasizing client strengths and unique cultural and environmental contexts and capacities (Fearing and Clark 2000; Institute of Medicine [IOM] 2001, 2003; Morgan and Yoder 2012). In rehabilitation therapies, client‐centered care respects the client as an active partner whose choices and participation in care are valued and facilitated with dignity and respect (Law 1998; Sumsion 2006). Vicente’s concept of human technology as noted earlier highlights the importance of the person as the center of the technology process in a similar way to that in which client‐centered concepts view the client as person in the center of the therapeutic process (Vicente 2006). Following this client‐centered focus and in concert with the human rights movements of the 1960s and 1970s, people with disabilities advanced a social model of disability which emphasized that disability results from a mismatched and therefore unsuccessful interaction between an individual and the environment (WHO 2001). This interactive relationship, exemplified in the International Classification of Functioning, Disability and Health (ICF) (WHO 2001), moves the notion of disability from an individual issue to a societal issue, increasing the complex causality of disability. Disability is viewed as the interaction of a person with factors external to that person. Thus, it is critically important that practitioners consider environment, often also called context, when making technological intervention recommendations for clients. According to the WHO (2001), contextual factors “represent the complete background of an individual’s life and living. They include two components: Environmental Factors and Personal Factors, which may have an impact on the individual with a health condition and that individual’s health and health‐related states” (p. 22). For example, if a healthcare practitioner recommends that a client use a wheelchair, then one must simultaneously consider that some home modifications or workplace modifications may be required. Environmental factors are organized in relationship to the individual’s immediate environment, in which one interfaces with physical or material aspects of daily life, or the societal environment, in which one engages at a community, institutional, attitudinal, and policy level (WHO 2001). Practitioners using assistive technology with clients must have an awareness and knowledge of the key contextual and environmental factors impacting a client’s daily life when making any assistive technology recommendations

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2 فرد، محیط و فناوری: مقدمه ای بر نردبان فناوری انسان، فرد، محیط و فناوری: مقدمه ای بر نردبان فناوری انسان تغییراتی که همه ما در فناوری دیده ایم و به طور کامل با فناوری کمکی مطابقت دارد. در 10 سال گذشته بسیار گیج کننده است. آینده پژوه و مخترع Ray Kurzweil (2000) در اوایل قرن بیست و یکم اظهار داشت که کامپیوترها 100 میلیون برابر قدرتمندتر از 50 سال پیش هستند. رشد تصاعدی ظرفیت کامپیوتر که کورزویل و دیگران در اواخر دهه 1990 پیش بینی کردند، همچنان به پیشرفت خود ادامه می دهد و پتانسیل بهبود همه جنبه های زندگی را دارد (دیاماندیس و کاتلر 2014). این تغییرات تصاعدی در فناوری، همگام شدن با آخرین نوآوری ها را دشوار می کند. برای مثال، یکی از نویسندگان فصل در یک آزمایشگاه فناوری کمکی کار می‌کرد که در آن افزونه‌های پورت سریال رایانه‌ها به پورت‌های گذرگاه سریال جهانی (USB) تبدیل شدند و اتصالات قبلی و پیوست‌های آنها را در کمتر از پنج سال منسوخ کردند. در حال حاضر، رایانه‌ها دیگر با درایوهای دیسک عرضه نمی‌شوند و تمام نرم‌افزارهایی که باید روی رایانه بارگذاری شود، از فضای ابری می‌آیند. ویسنته (2006) اظهار داشت: «...فناوری بیشتر و بیشتری با سرعت و سرعت بیشتری بر ما تحمیل می شود» (ص. 13). علاوه بر این، فناوری به وضوح بخشی ضروری از زندگی ما است. برای بسیاری از ما، به یاد آوردن زمانی که تلفن همراه، لپ‌تاپ یا دستگاه‌های ناوبری در دسترس کسانی نبود که توانایی پرداخت آن را داشتند، دشوار است. علاوه بر این، همگرایی فناوری های متعدد به یک دستگاه کوچک و کوچک دستی مانند تلفن هوشمند به عنوان بخشی از تجربیات کاری و شخصی ما رایج است. فناوری پزشکی برای مداخله زمانی که بدن از کار می افتد تکامل یافته است. به عنوان مثال، ممکن است شخصی را بشناسید که ضربان ساز قلب دارد تا در زمان تاخیر قلب، ضربان قلب را افزایش دهد. علاوه بر این، از آنجایی که افراد مسن در بسیاری از کشورها عمر طولانی تری دارند، این اعضای خانواده یا همسایگان ممکن است تعویض مفصل را تجربه کنند یا از وسایل کمکی یا پزشکی برای بهبودی یا آسان کردن کارهای روزانه به صورت کوتاه مدت یا بلند مدت استفاده کنند. با توجه به فراگیر شدن فناوری در زندگی ما، تعجب آور نیست که واژه های "انسان" و "فناوری" به روش های جدیدی برای توصیف پیوند بین انسان بودن ما و غیر انسانی بودن فناوری مفهوم سازی شده اند. "نردبان فناوری انسانی" یک مفهوم منحصر به فرد است که توسط ویسنته (2006) برای ادغام دیدگاه انسان گرایانه علوم اجتماعی با دیدگاه های مکانیستی و تقلیل گرای علوم پایه و علوم تکنولوژیکی توسعه یافته است. این یک رویکرد سیستمی است که نحوه تطابق کامل با انسان و فناوری را در نظر می گیرد. این کتاب به‌جای ارائه یک مدل مفهومی جدید، از نردبان فناوری انسانی ویسنته برای ارائه روشی نظام‌مند برای ساختاربندی متن برای در نظر گرفتن همه عواملی که برای ایجاد تطابق بین انسان‌ها و فناوری در تعامل هستند، استفاده می‌کند. نردبان فناوری انسانی یک مدل بصری پنج سطحی است که می‌توان از آن استفاده کرد اعلان‌های یادگیری فعال قبل از خواندن این فصل: 1. نقشی را که فناوری در زندگی شما بازی می‌کند از نظر نحوه تعامل روزانه با محیط توصیف کنید. وظایف و اهداف مورد نیاز و مورد نظر را برآورده کند. 2. جستجوی مختصر ادبیات را با استفاده از کلمات کلیدی، مشتری محور، سلامت، ناتوانی و فناوری کمکی، مدل های پزشکی ناتوانی، و مدل های اجتماعی ناتوانی کامل کنید. 3. با استفاده از وب سایت www.resna.org، فناوری کمکی را تعریف کنید و شرایط واجد شرایط بودن را برای گواهینامه مهندسی توانبخشی و انجمن فناوری کمکی آمریکای شمالی (RESNA) به عنوان یک متخصص فناوری کمکی تعیین کنید. 4. فناوری کمکی را با استفاده از دو یا چند منبع تعریف کنید. 5. سه تعریف از فناوری کمکی را با هم مقایسه و مقایسه کنید. 6. فناوری کمکی را به سه روش مختلف طبقه بندی کنید. واژه‌های کلیدی فناوری کمکی زنجیره فناوری کمکی مشتری محور عوامل زمینه‌ای ناتوانی مدل‌های ناتوانی عوامل محیطی مداخله محیطی (EI) فناوری نردبان فناوری انسانی فناوری و مداخله محیطی (TEI) فناوری‌های کمکی و مداخلات محیطی در مراقبت‌های بهداشتی 3 برای مفهوم‌سازی عوامل انسانی، مانند شخصی و عوامل محیطی که با فناوری تعامل دارند. به گفته ویسنته (2006)، تناسب یا تطابق بد زمانی رخ می دهد که عوامل انسانی در مرکز فرآیند طراحی فناوری نباشند. دانستن چگونگی واکنش ذهن و بدن انسان به محرک‌ها و موقعیت‌های متعدد با فناوری، و درک پیچیدگی تعامل انسان با محیط فیزیکی و اجتماعی، می‌تواند منجر به استفاده بهتر از فناوری شود (ویسنته 2006). این رویکرد چند عاملی منعکس کننده توسعه در زمینه تطبیق افراد دارای معلولیت با مداخلات فناوری است. علاوه بر این، یک رویکرد چند عاملی برای ایجاد یک مسابقه موفق فناوری انسانی حیاتی در نظر گرفته می‌شود (آکادمی‌های ملی علوم، مهندسی و پزشکی 2017). این رویکرد تعاملی در استفاده از فناوری به‌عنوان مداخله‌ای برای افراد دارای معلولیت در خلأ رخ ​​نداده است و تغییرات در شیوه‌های تفکر در مورد افراد دارای معلولیت به عنوان مقدمه‌ای برای این متن مهم است. مدل‌های ناتوانی با توجه به اینکه نویسنده فصل اولیه بیش از 20 سال در زمینه فناوری کمکی تمرین کرده است، تغییرات زیادی در این زمینه ایجاد شده است که بر مواردی که باید هنگام استفاده از فناوری کمکی به عنوان مداخله در نظر گرفت تأثیر می‌گذارد. یکی از تغییرات مهم، نحوه نگرش به ناتوانی است. ناتوانی عبارت است از "کنش متقابل پویا بین یک فرد (با یک وضعیت سلامتی) و عوامل زمینه ای آن فرد (عوامل شخصی و محیطی)" (سازمان بهداشت جهانی [WHO] 2001، ص 190). این تغییر در تفکر در مورد ناتوانی به موازات تغییر تفکر در مورد ناتوانی از تلقی آن به عنوان یک مشکل کاملاً پزشکی به در نظر گرفتن آن بیشتر به عنوان یک مشکل اجتماعی تعاملی است (چارلتون 2000). مدل‌های ناتوانی، چارچوب‌های مفهومی هستند که چگونگی تلقی جامعه از معلولیت را در طی قرن‌ها مشخص می‌کنند. به عنوان مثال، در مدل پزشکی، ناتوانی به عنوان یک مشکل شخصی در نظر گرفته می شود - مشکلی که در درون فرد نهفته است و باید با مداخله پزشک برطرف شود. این مدل با دیدگاه مکانیکی یا تقلیل گرایانه از زندگی انسان همسو است (ویسنته 2006). در این دیدگاه، پزشک متخصص است و مشتری یا فرد دارای معلولیت چیزی برای افزودن به رابطه ندارد. در دهه 1950، کارل راجرز از اصطلاح مشتری محور برای توصیف نقش فعال و هدایت کننده مراجع در همکاری با درمانگر برای حل مسائل منحصر به فرد مربوط به مراقبت از هر مراجع استفاده کرد (راجرز 1951). با تکیه بر کار راجرز و دیگران، عباراتی مانند مراقبت مشتری محور، مشاوره مشتری محور، و تمرین شخص محور برای توصیف تمرکز بر مشتری یا بیمار به عنوان محور تمام تصمیم گیری در مورد مراقبت، با تاکید بر مشتری استفاده می شود. نقاط قوت و زمینه ها و ظرفیت های منحصر به فرد فرهنگی و محیطی (ترس و کلارک 2000؛ موسسه پزشکی [IOM] 2001، 2003؛ مورگان و یودر 2012). در درمان های توانبخشی، مراقبت مشتری محور به مشتری به عنوان یک شریک فعال که انتخاب ها و مشارکت در مراقبت با عزت و احترام ارزش گذاری شده و تسهیل می شود، احترام می گذارد (Law 1998; Sumsion 2006). مفهوم ویسنته از فناوری انسانی همانطور که قبلاً ذکر شد اهمیت شخص را به عنوان مرکز فرآیند فناوری به روشی مشابه با مفهومی که در آن مفاهیم مشتری محور مشتری را به عنوان فردی در مرکز فرآیند درمانی می بینند برجسته می کند (ویسنته 2006). به دنبال این تمرکز مشتری محور و در هماهنگی با جنبش های حقوق بشر در دهه های 1960 و 1970، افراد دارای معلولیت یک مدل اجتماعی از معلولیت را ارائه کردند که تأکید می کرد معلولیت ناشی از تعامل ناموفق و در نتیجه ناموفق بین یک فرد و محیط است (WHO 2001). ). این رابطه تعاملی که در طبقه‌بندی بین‌المللی عملکرد، ناتوانی و سلامت (ICF) (WHO 2001) نمونه‌ای از آن است، مفهوم ناتوانی را از یک موضوع فردی به یک موضوع اجتماعی منتقل می‌کند و علیت پیچیده ناتوانی را افزایش می‌دهد. ناتوانی به عنوان تعامل یک فرد با عوامل بیرونی آن فرد در نظر گرفته می شود. بنابراین، بسیار مهم است که پزشکان هنگام ارائه توصیه‌های مداخله فن‌آوری برای مشتریان، محیطی را که اغلب زمینه نیز نامیده می‌شود، در نظر بگیرند. بر اساس سازمان جهانی بهداشت (2001)، عوامل زمینه ای «نماینده پیشینه کامل زندگی و زندگی یک فرد است. آنها شامل دو مؤلفه هستند: عوامل محیطی و عوامل شخصی، که ممکن است بر روی فرد مبتلا به بیماری و سلامت فرد و وضعیت های مرتبط با سلامت تأثیر بگذارد» (ص 22). به عنوان مثال، اگر یک پزشک توصیه می کند که مشتری از ویلچر استفاده کند، باید به طور همزمان در نظر داشت که ممکن است برخی تغییرات در خانه یا محل کار مورد نیاز باشد. عوامل محیطی در رابطه با محیط بلافصل فرد، که در آن فرد با جنبه های فیزیکی یا مادی زندگی روزمره در ارتباط است، یا محیط اجتماعی که در آن در سطح جامعه، نهادی، نگرشی و سیاستی درگیر می شود، سازماندهی می شوند (WHO 2001). تمرین‌کنندگانی که از فناوری کمکی با مشتریان استفاده می‌کنند، هنگام ارائه هر گونه توصیه فناوری کمکی باید از عوامل زمینه‌ای و محیطی کلیدی مؤثر بر زندگی روزمره مشتری آگاهی و دانش داشته باشند

 

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Names: Gitlow, Lynn, editor. | Flecky, Kathleen, editor.
Title: Assistive technologies and environmental interventions in healthcare :
an integrated approach / edited by Lynn Gitlow, Kathleen Flecky.
Description: Hoboken, NJ : Wiley-Blackwell, [2020] | Includes bibliographical
references and index. |
Identifiers: LCCN 2019015586 (print) | LCCN 2019017025 (ebook) | ISBN
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Subjects: | MESH: Self-Help Devices | Rehabilitation Research | Social
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v Contents List of contributors xiii About the companion website xv 1 The person, the environment, and technology: Introduction to the human‐tech ladder 1 Lynn Gitlow and Kathleen Flecky The person, the environment, and technology: Introduction to the human‐tech ladder 2 Models of disability 3 Assistive technology and the environment 4 Choosing the human‐tech ladder 5 Human‐tech ladder 6 Why are definitions important? 7 Defining technology 8 Defining AT 8 Environmental interventions 9 Categories of AT 11 Summary 12 References 12 2 Conceptual practice models and clinical reasoning 14 Lynn Gitlow, Douglas Rakoski, and Robert C. Ferguson Introduction 15 What are conceptual practice models? 16 Need for conceptual practice models 17 Conceptual practice models that guide TEI 17 International Classification of Functioning, Disability and Health 17 The Canadian Model of Occupational Performance‐Engagement 20 Matching Person and Technology Model 22 Student, Environments, Tasks, and Tools model 23 Clinical reasoning I 24 Therapeutic use of technology 24 Client dynamics 25 Practitioner dynamics 26 Technology 26 Clinical reasoning II 26 Defining clinical reasoning 27 Modes of clinical reasoning 27 Clinical reasoning: The TUT process 29 Summary 32 References 33 Additional resources 34 3 The design process: Solving human‐tech problems 35 Susan Camp Part one: Asking questions, getting started 36 Part two: What is design and why should we care? 37 Aesthetics matter 37 Important terminology 38 Part three: The design process – who can do it? 43 Part four: The design process – getting started 44 Identification of need/creation of the team 44 Goals and directions 44 Experimentation/exploration with materials and methods 45 Prototype development 46 Testing the prototype 46 Dissemination/marketing 47 Part five: A design case study 47 Identification of need 47 Goals and directions 48 Experimentation/exploration with materials and methods 48 Prototype development 49 Testing the prototype 49 Dissemination/marketing 49 Summary 49 References 52 4 Funding in the United States 54 Lewis Golinker Introduction 55 The roles of the practitioner 55 Funding sources for assistive devices 55 Health benefits program funding for assistive devices 59 Private benefits sources 59 Benefits request – funding process: Four questions 59 Durable medical equipment 60 Prosthetic devices or prosthetic appliances 64 Medical necessity 64 Limitations or exclusions 67 vi Contents The assistive device treatment plan 67 Summary 68 Notes 68 5 Outcomes, assessment, and research in assistive technology 71 Glenn Goodman, Jennifer Dunn, and Anne Bryden Outcomes, assessment, and research in assistive technology 72 Conceptual models for AT Outcomes and Practice 73 International Classification of Functioning, Disability and Health 73 Human Activity‐Assistive Technology model 75 Matching Person and Technology model 75 Social Cognition models 75 Outcomes 76 What is outcomes research? 76 AT outcome measures 77 AT‐specific assessment tools 77 The matching person and technology (MPT) assessment process 77 The Quebec user evaluation of satisfaction with AT (QUEST 2.0) 78 The psychosocial impact of assistive devices scales (PIADS) 78 Individually prioritized problem assessment (IPPA) 78 SIVA cost analysis instrument (SCAI) 79 Promising general outcome measures 79 The COPM 79 The assessment of life habits (LIFE‐H) 79 Research designs and methods 80 Experimental‐type designs (quantitative) 80 Quasi‐experimental research 81 Experimental research designs 81 Naturalistic design (qualitative) 82 Mixed method design and program evaluation 83 Program evaluation 83 Methodological research, systematic literature reviews, and critical appraisals 84 Methodological research 84 Systematic literature review 84 Evidence‐based practice and levels of evidence 84 Summary 87 References 88 6 Educational organizations 92 Kirk Behnke Introduction to educational organizations 93 Evolution of access for children with disabilities: EHA 1975 – access to schools 93 IDEA 1990 – access to classrooms and related services 94 IDEA 1997 – access to general education curriculum 96 IDEA 2004 – access to instructional materials 97 Reauthorization of IDEA 97 Consideration of special factors 98 Consideration of AT in the IEP 98 SETT framework 98 Integration of a four‐step process 99 Results of AT consideration 100 AT is not required 100 AT is required 101 More information is needed 101 Other considerations 101 Universal design for learning 101 AT, Ed Tech, and instructional technology 102 Students with 504 plans, english language learners (ELL), or struggling students 102 Summary 104 References 104 7 Technology, employment, and disability: Creating a technology accessible vocational environment: Legal and organizational considerations 105 Wendy Strobel Gower and LaWanda Cook Introduction 106 Creating an ideal technology organization 106 The Americans with Disabilities Act (ADA) 110 The ADA and reasonable accommodation 112 The accommodation process 112 Summary 115 References 115 8 Technology and environmental interventions for the home environment 117 BevVan Phillips Technology and environmental intervention for the home environment 118 Key factors that influence successful TEI 119 Design concepts 120 Accessible design 120 Universal design 121 Contents vii Adaptable design 123 Visitability 124 Forgiving home design 124 The role of the client 127 Funding, codes, and guidelines 128 Qualifications and perspectives of home modification professionals 131 Structural aspects and technology factors 133 Structure: plumbing systems 134 Structure: Electrical systems 134 Structure: Heating, ventilation, and air conditioning systems 135 Structure: Floor joists, wall framing, and roof systems 135 The human‐tech ladder and technology relevant to TEI in the home 136 Summary 138 References 139 9 Working and communicating in face‐to‐face teams 141 M. Gayl Bowser Introduction 142 What is a team? 143 Why work in teams? 144 Teams are a good way to enact AT plans 144 Teams can develop and deliver services quickly 144 Teams can integrate with other teams 145 Teams enable groups to learn more effectively and retain learning 145 Teams promote change 146 Teams can manage AT recommendations and activities effectively 146 AT teams can undertake system‐wide change 146 Elements of effective teamwork 147 Individual’s ability to help with the task 147 Individual’s support of the team 147 Team’s ability to achieve the task 147 Structures of AT teams 148 Contributions of individual team members 148 Team operation 149 Multidisciplinary teams 149 Interdisciplinary teams 149 Collaborative teams 150 How do collaborative AT teams function? 150 Step 1: Problem identification 151 Step 2: Solution generation 151 Step 3: Solution selection 151 Step 4: Implementation 152 Step 5: Follow‐up 152 When team issues arise 152 Summary 153 References 153 Additional resources 154 10 Working and communicating in virtual teams 155 M. Gayl Bowser Introduction 156 A day in the life of a virtual team member 156 Working and communicating in virtual teams 156 Benefits and drawbacks of virtual teamwork 158 Advantages to virtual teamwork 158 Drawbacks of virtual teamwork 158 Considerations for using virtual team strategies in client‐focused teams 159 Client’s familiarity with technology 160 Accessibility 160 Confidentiality 160 Virtual AT teams 160 Steps for creating a virtual team 161 Leadership and virtual team function 162 What makes virtual teams successful? 163 Summary 163 References 164 11 Technology and environmental intervention: Psychosocial considerations 167 Michèle Verdonck Technology and environmental intervention: Psychosocial considerations 169 Psychosocial considerations and the human‐tech ladder 169 The lived experience of TEI 170 Engagement and incorporation 171 Psychosocial frustrations and challenges 172 Psychosocial frustration and challenges with the system 173 Personal fit of TEI 173 Usability 174 TEI to enable autonomy in occupation 175 Being 175 Sense of security 176 Social participation 176 TEI and identity 176 viii Contents Take‐home messages: What does this all mean for you and the TEI user? 177 TEI use involves effort, challenges, and frustrations 177 TEI use can be fun 177 TEI user expectations and choices based on real‐life experience 177 Non‐use of TEI is an acceptable and expected outcome 177 Aesthetics influences use and non‐use and associated social participation 177 Meanings and experiences of TEI can be contradictory 178 TEI enables “being” as well as “doing” 178 Summary 178 References 178 12 Sociocultural considerations 181 Jacquie Ripat Introduction 182 Social constructionism 182 Sociocultural factors 183 How is disability viewed as a sociocultural factor by TEI users? 183 Sociocultural influences on TEI use and meaning 185 Self‐identity and social reception 186 Family and TEI meaning 187 Social and community participation 188 Social and political influences 188 Providing culturally relevant services 188 Self‐reflection 188 Understanding the TEI user 190 Measuring outcomes of relevance to the TEI user 191 Design and development 192 Summary 193 References 193 13 Technology and environmental interventions for cognition 197 Tony Gentry Introduction 198 Cognitive impairment in everyday life 199 Remembering to do things 199 Medication management 201 Memory for names and faces 202 Task‐sequencing 202 Multi‐tasking and switching between tasks 202 Communication difficulties 203 Coping with frustration 203 Matching device and user 204 Environmental and smart home adaptations 204 Low‐tech home and workspace recommendations 204 Mid‐tech solutions 208 High‐tech smart home solutions 208 Passive safety monitoring 208 Assuring the just‐right fit 209 Home safety 210 Medication management 210 Appointments and bills 210 Home management 210 References 211 14 Assistive technology to support learning differences Judith Schoonover Introduction 214 What is a learning disability? 214 Causes and symptoms of a learning disability 215 Types of learning disabilities 215 Is there a cure for learning disabilities? 215 An invisible disability 216 Legislation and learning disabilities 216 Adults with disabilities 217 UD: Creating accessible physical environments 217 UDL: Creating accessible academic and social environments 218 Assistive technology 220 AT and diversity 221 The right tool for the job 222 AT theories related to learning disabilities 224 What a difference the environment makes: The role of environment in AT 224 Behavioral cultural tools – psychosocial interventions 226 Use whatcha got: Use a full range of technology 227 The computer’s role as an AT power tool 228 Technology and environmental competencies needed for UDL implementation and assessment 231 AT challenges 232 AT takes a team 232 Summary 233 References 235 Contents ix 15 Seating and positioning factors in wheeled mobility 239 Lindsey Veety and Amy Baxter Introduction 240 Human factors and common conditions requiring wheeled mobility 241 Definitions and positions 241 Wheelchairs 247 Manual wheelchairs 247 Frames 247 Powered mobility 249 Wheelchair seating 252 Assessment and evaluation 252 Wheelchair seating components 255 References 258 Additional resources 259 Digital reference 259 16 Positioning and mobility technology and environmental interventions other than wheeled mobility 268 Amy Baxter and Lindsey Veety Introduction 269 Human‐tech ladder 269 Policy and legislation 269 Human factors and common conditions that challenge seating and positioning 270 Physical 270 Psychological 270 Ambulation aids 273 Standing 276 Bathing and toileting equipment 278 Mechanical lift and transfer systems 282 Notes 286 References 286 Additional resources 286 17 Communication‐related factors 287 Tina N. Caswell Introduction 288 Augmentative and alternative communication (AAC): What and why 288 Legal and policy influences 290 Who needs AAC? 291 AAC assessment 291 The team 293 AAC intervention – psychosocial and physical levels of the human‐tech ladder 297 Summary 301 References 303 18 Hearing loss and hearing‐related factors: Technology and environmental interventions 306 Amy Rominger and Leisha R. Eiten Introduction 308 Definitions related to hearing loss 308 Prevalence of hearing loss 308 Descriptive characteristics of hearing loss 309 Degree 309 Configuration 310 Type of hearing loss 310 Effects of hearing loss 313 Educational 313 Psychosocial 313 Vocational and workplace 314 The human‐tech ladder, hearing loss, and hearing‐related factors 314 Physical factors 314 Psychological factors 315 Team factors 316 Organizational and political factors 317 Selecting assistive technology for hearing loss 317 Awareness of activity limitations and participation 318 Assessment tools 318 Hearing assistance technologies 319 Hearing aids and cochlear implant technologies 320 When amplification alone is not enough 322 Frequency modulation (FM) systems 324 Infrared systems 324 Telecoils and induction loop systems 324 Telephones 325 Streaming technology 326 Assistive technology for persons not using amplification 326 Personal amplifiers 326 Alerting and alarm systems 326 TEI and the deaf population 327 Environmental modifications and communication strategies 328 Summary 329 References 329 Additional resources 331 19 Technology and environmental intervention for visual impairment 332 Stacy Smallfield Technology and environmental intervention (TEI) for visual impairment 334 Definitions of visual impairment 334 x Contents Select eye conditions that lead to visual impairment 334 Cataract 335 Age‐related macular degeneration 335 Diabetic retinopathy 335 Glaucoma 335 Hemianopia 336 Application of the human‐tech ladder to individuals with visual impairment 336 Physical 336 Psychological 337 Team 337 Organizational 338 Political 338 Considerations in assessment for AT for visual impairment 339 Theoretical models of practice 339 Client profile 340 Performance in context 341 Personal skills and abilities 341 Select TEI strategies for visual impairment 342 AT for reading and viewing 343 Optical magnification 343 Electronic magnification 344 Evidence for optical and electronic magnification 346 Prisms 347 Absorptive filters 347 Non‐optical devices for reading and viewing 347 Illumination and contrast for reading and viewing 348 AT for daily activities 348 Sensory substitution strategies 348 Evidence for sensory substitution strategies 350 Environmental interventions 350 Evidence for organizational and contrast strategies 351 AT for computer access 351 Summary 352 Acknowledgments 353 References 353 Additional resources 355 20 Technology and environmental interventions to promote community mobility 356 David Joseph Feathers Introduction 357 Part I: Accessibility and the human–environment interactions of community participation 357 Transportation 357 Community access 358 Part II: Inclusive designing and the SRK model 359 Part III: Profiles from the community 361 Creating solutions through SRK assessment 361 Creating solutions through SRK assessment 361 Creating solutions through SRK assessment 363 Part IV: Evidenced‐based design and research for community participation: Current and future needs 364 Additional considerations 364 Acknowledgments 365 References 365 21 Leisure: Technology and environmental interventions 367 Nathan “Ben” Herz Leisure defined 368 Leisure as part of a meaningful life 368 Leisure activities across the life span 369 The human‐tech ladder 371 Political 371 Organizational 371 Teams 371 Psychosocial 372 Physical 372 Assessment and evaluation of leisure 373 Quality of life measures 373 Leisure‐specific assessments 373 The relationship of leisure to injury and illness Role of TEI in participation 374 General leisure activities TEI strategies 374 Organized sports 374 Examples of TEI for specific sports 375 Golf 375 Hunting 375 Outdoor mobility and TEI strategies 376 Specific sports: Swimming 376 Specific sports: Horseback riding 376 Digital media and TEI strategies 377 Accessibility 378 Gaming systems 378 Summary 381 References 381 22 Physical factors focused on activities of daily living (ADLs) and electronic aids to daily living (EADLs) 383 Lynn Gitlow Introduction 384 Human‐tech ladder 385 Policy and legislation 385 Definitions 386 Contents xi Organizational level 386 Team considerations 387 Psychological level 387 Physical level 387 Evaluation and assessment tools 388 TEI for ADLs 389 Bathing and washing 389 Bathing 390 Applying soap 390 Water for bathing 391 Tubs and showers 391 Drying 392 Caring for skin 392 Caring for teeth 392 Hair care options 393 Caring for fingernails and toenails 393 Toileting 394 Dressing 395 Eating and drinking 396 Eating 396 Drinking 398 Taking care of one’s health 399 Electronic aids to daily living (EADLs) 400 References 401 23 Implications for future practice and research in technology and environmental interventions 405 Steve Jacobs Introduction 406 Technology’s impact on the definition of a “public accommodation”: Political and organizational levels of vicente’s human‐tech ladder 406 Here’s what happened 407 Here’s a question for you 408 Assistive technology vs. “Universally‐designed” technology 408 Global public inclusive infrastructure 409 Optical character recognition (OCR) 409 Latex 410 MathML and MS word XML 410 Handwriting recognition technology 413 Business models that encourage accessible ICT development 416 The leverage model 416 The technical assistance model 417 The enforcement model 417 The corporate social innovation model (CSIM) 417 Overview of the CSIM’s technical assistance components 418 Software distribution services 418 Accessibility value chain concept 418 Notes 419 Index 421

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